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Automotive industry insights, tips, and guides

The One KPI That Actually Predicts Whether Your Multi-Rooftop BDC Will Succeed or Fail

The One KPI That Actually Predicts Whether Your Multi-Rooftop BDC Will Succeed or Fail It's 8:47 a.m. on a Tuesday. Your BDC manager in Dallas is texting you a...

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The One KPI That Predicts Shared Service Center Success in Your Dealer Group

The One Number That Separates Winning Dealer Groups From the Rest Most dealer groups measure shared service center success the wrong way, and it's costing them...

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Car Buying Tips

The One KPI That Predicts Auction Bidding Success for Specialty Inventory

Back in the 1980s, when specialty vehicle auctions were still dominated by phone bidders and printed catalogs, dealers had almost no way to predict which lots w...

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Car Buying Tips

The One KPI That Predicts Powersports Service Department Success

Most powersports service directors are chasing the wrong metric. They obsess over labor dollars per RO, CSI scores, and gross profit margins. Those matter, sur...

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Car Buying Tips

The One KPI That Predicts Off-Lease Inventory Acquisition Success

What if the single best predictor of whether your off-lease acquisition strategy will succeed or fail isn't your buying power, your auction access, or even your...

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Car Buying Tips

The One KPI That Predicts Your Dealer's Collector-Car Strategy Success

You're sitting in your office on a Tuesday morning, staring at a spreadsheet of specialty inventory that isn't moving. Maybe it's three exotic cars on consignme...

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Car Buying Tips

The One KPI That Predicts Exotic and Luxury Used Inventory Success

Seventy-three percent of dealers who fail with specialty inventory cite a single reason: they don't know how long their vehicles are actually sitting. That's n...

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Car Buying Tips

The One KPI That Predicts Classic Car Consignment Success

Most dealerships treating their classic car consignment program like a side hustle will tell you it's thriving because they moved three 1970s Corvettes last qua...

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Car Buying Tips

The One KPI That Predicts Boat and Powersports Cross-Sell Success

Sixty-three percent of dealers who stock powersports inventory fail to move it faster than their new-car inventory does. That stat should wake you up, because ...

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Car Buying Tips

The One KPI That Predicts RV Sales Success at Your Franchise Dealership

The recreational vehicle market exploded after 2020, but not every franchise dealership that jumped into RVs survived the contraction that followed. Some stores...

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The One KPI That Predicts Storm and Flood Preparedness Success

The Mistake Most Dealerships Make When Building Storm and Flood Plans Most dealership principals build their storm and flood preparedness plans around what fee...

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The One KPI That Predicts Facility Image Program Success

What if one single metric could tell you whether your $500,000 facility renovation is going to move the needle on gross profit, customer satisfaction, and techn...

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