The Parts Manager's Checklist for Pricing a Customer-Pay Part
A parts manager's checklist for pricing a customer-pay part should include: verifying the correct part number and OEM availability, checking your current cost a...
Parts Manager's Checklist for Coordinating Hot Shots Between Stores
A parts manager coordinating hot shots between stores needs a checklist covering part verification, cost allocation, inter-store billing, driver logistics, and ...
Parts Manager's Checklist for Managing a Parts Return to the Manufacturer
A parts return to the manufacturer requires coordinated documentation, damage assessment, RMA authorization, packaging, and tracking from start to finish. Most ...
The Parts Manager's Checklist for Cycle-Counting the Parts Bin
A parts manager's cycle-count checklist should include physical verification against DMS records, reconciliation of discrepancies, documentation of damage or ob...
Parts Manager's Checklist for Handling Back-Ordered Parts Communication
A parts manager's back-ordered parts communication checklist includes: notifying the service advisor and customer within 24 hours of learning the part is unavai...
The Parts Manager's Checklist for Managing Special-Order Parts
A parts manager's checklist for managing special-order parts should cover order placement confirmation, supplier contact details, tracking milestones, customer ...
The Parts Manager's Checklist for Looking Up a Part by VIN
Looking up a part by VIN starts with three non-negotiable steps: pull the correct VIN from the vehicle record, plug it into your parts-lookup system to find the...
The Technician's Checklist for Keeping Up with Training on New Model Years
A technician stays current with new model years by systematically working through manufacturer training modules, reviewing technical service bulletins (TSBs) be...
The Technician's Checklist for Documenting Test Drive Findings Clearly
A solid test drive documentation checklist starts with capturing the vehicle's pre-drive condition, road-testing specific systems under load, recording audio/vi...
The Technician's Checklist for Passing a Road Test That Failed the First Time
A failed road test means something on the vehicle isn't right—but it doesn't tell you what. Your job as a technician is to work backward from the specific failu...
The Technician's Checklist for Requesting Parts Without Slowing the Ticket
A technician requesting parts should have a pre-approved parts list submitted to the parts department before starting diagnosis, use real-time parts tracking to...
The Technician's Checklist for Keeping Your Bay Organized Between Jobs
A technician's bay should be reset to zero between jobs: tools staged correctly, floor swept clean, work order cleared from the bay sheet, and the next job's pa...