The Dealer's Playbook for Building a Dealership Compliance Calendar
How Many Compliance Deadlines Are You Already Missing? Most dealer principals and GMs don't realize they're sitting on a ticking clock. Every month brings a ne...
The Dealer's Playbook for Insurance and Bonding Reviews
You're Probably Not Reviewing Your Insurance and Bonding the Right Way Here's the thing: most dealer principals and GMs treat their insurance and bonding renew...
Why Your Current "System" Is Probably Failing
Back in the 1970s, when a dealer's "IT department" was a guy named Gary who knew how to thread a tape drive and could coax the mainframe into printing payroll c...
The Dealer's Playbook for Quarterly Physical Inventory Counts
Most dealerships are doing their physical inventory counts wrong, and it's costing them thousands in shrink and operational blind spots every single quarter. Yo...
The Dealer's Playbook for Vendor Contract Audits
Back in the 1970s, when most dealerships still managed vendor contracts with filing cabinets and handshake agreements, nobody was auditing anything. If a servic...
The Dealer's Playbook for Tablet and Mobile Device Management
Why Your Dealership's Device Management Strategy Is Costing You Money (And How to Fix It) According to industry surveys, the average dealership has deployed be...
Your Monthly P&L Review Is Probably Worthless (And How to Fix It)
Your Monthly P&L Review Is Probably Worthless (And How to Fix It) Most dealer principals look at their monthly financial statement like they're reading a menu ...
The Dealer's Playbook for the Weekly Save-a-Deal Meeting
Seventy-three percent of dealerships run a weekly save-a-deal meeting. And yet, most of them waste the first fifteen minutes arguing about whose fault it is tha...
The Dealer's Playbook for Service Advisor Pay Plan Design
Most dealerships are still paying service advisors like it's 2015, and they wonder why their best ones leave. This isn't a knock on dealer principals or GMs. I...
The Dealer Group Playbook for Cross-Store Reporting That Actually Works
Most dealer principals running a group think they know what's happening across their stores. They don't. You get weekly calls from your GMs, maybe a monthly P&...
Role-Based Access Control for Dealerships: The Playbook That Protects Your Pay Plans and Operations
The Myth That "Everyone Needs Access to Everything" You're running a dealership. Someone in your office gets frustrated because they can't pull a report. So yo...
The Dealer's Playbook for Single Sign-On Rollout at Your Store
The Dealer's Playbook for Single Sign-On Rollout at Your Store Most dealerships roll out a new authentication system the same way they add a software platform:...