How Top-Performing Dealers Handle Surplus Parts Wholesale Channels
Most Dealers Are Leaving Money on the Table With Dead Parts Inventory Your parts department is sitting on inventory that's costing you money every single day. ...
Mechanical Parts vs. Sheet Metal: How Top Dealers Manage Inventory Turns Differently
Most dealers treat mechanical parts and sheet metal the same way on the shelf, and that's costing you money every single month. Sheet metal sits. Mechanical pa...
How Top-Performing Dealers Handle Accessory Sales at New-Vehicle Delivery
It took until the 1980s for most dealerships to realize that new-vehicle delivery was actually the perfect moment to sell accessories. Before that, the delivery...
How Top-Performing Dealers Handle Body Shop Parts Supply Chain: Benchmarking Edition
The Body Shop Supply Chain Problem Most Dealers Miss Most dealerships treat their body shop parts inventory like a stepchild. The new car sales team gets the a...
Why Parts Matrix Pricing Matters More Than You Think
Back in the 1980s, when most dealership parts departments still ran on paper index cards and microfiche, pricing was simple: find the manufacturer's list price,...
Loaner Fleet Optimization: Benchmarking What Top Dealers Actually Carry
The Loaner Fleet Problem Nobody Wants to Admit Sixty-three percent of dealerships are spending more on loaner vehicles than they should, and most of them don't...
How Top-Performing Dealers Handle Mobile Service Dispatch
How many service dollars are sitting in your parking lot right now because a technician couldn't get to them? That's the question top-performing dealers starte...
How Top-Performing Dealers Handle Warranty Denied Claims Appeal Process
Most dealers treat warranty denials like a flat tire on a dirt road—they pull over, fix it, and move on. Top performers? They're mapping the entire route to pre...
The Appointment Density Sweet Spot: How Top Dealers Schedule for Maximum Profit
The Appointment Density Myth That's Costing You $40K a Month Dealerships that book 85% of their daily service capacity think they're running tight. They're act...
Menu Pricing vs. A La Carte Service: How Top Dealers Benchmark and Win on Fixed Ops
Most dealers treat service pricing like a buffet where customers pick and choose whatever they want. It's chaos. Your service advisors end up quoting different ...
How Top-Performing Dealers Boost Brake Job Close Rate by Service Advisor
According to industry data, the average dealership converts only 38% of recommended brake jobs into actual customer approvals. That means nearly two-thirds of t...
The Tire Pricing Myth That's Costing Top Dealers Thousands: How to Benchmark Like Winners
The Tire Pricing Myth That's Costing You Thousands Every Month Imagine it's a Tuesday morning in July, and your service advisor is staring at a customer's mult...