Key Replacement Product Strategy: What's Changed and What Hasn't
The last time the aftermarket protection industry underwent a seismic shift was roughly 2008, when the financial crisis forced dealerships to scrutinize every d...
Tire and Wheel Coverage Sales in 2024: What's Changed and What Hasn't
The Tire and Wheel Coverage Game: What's Actually Different in 2024 Back in 1987, when the Ford Taurus first hit showrooms and became America's best-selling ca...
Prepaid Maintenance Programs: What's Actually Changed Since 2015
How many of your F&I managers are still selling prepaid maintenance programs the same way they did in 2015? If the answer is "all of them," you're probably lea...
Soft-Pull to Hard-Pull Credit Workflow: What's Changed (and What Dealers Get Wrong)
Sixty-eight percent of F&I managers say their credit-pull workflow has gotten more complicated in the past 18 months. That's not because the rules changed drama...
Dealer Participation Rates Across Lenders: What Actually Changed (And What Didn't)
The Biggest Myth About Dealer Participation Rates? That They've Actually Changed Here's the take nobody wants to hear: your participation rates probably haven'...
How Top-Performing Dealers Win at Specialty Inventory Auctions
How many times this month have you watched a competitor pull a cherry 1987 Chevy C10 off the auction block while you were still scrolling through the same tired...
Why Standard Fixed Ops Metrics Don't Work for Powersports
Most dealerships treat powersports service like it's a side hustle. They staff it with whoever happens to be available, throw it in the same bays as regular car...
How Top-Performing Dealers Handle Trade-In Restoration Budget Decisions: A Benchmarking Guide
The Trade-In Math That Separates Winners from Everyone Else In 1965, when most dealers operated on handshake deals and gut instinct, a GM named Frank decided t...
How Top-Performing Dealers Handle a Dealer-Principal Collector-Car Strategy
You're sitting in your dealer principal's office on a Tuesday morning. They've got a 1971 Chevrolet Chevelle SS parked out front that just came in on consignmen...
How Top-Performing Dealers Handle Exotic and Luxury Used Inventory
Most Dealers Treat Exotic and Luxury Inventory Like Regular Used Cars—and That's Exactly Why They Fail Here's the uncomfortable truth: your standard used-car w...
How Top-Performing Dealers Run Profitable Classic Car Consignment Programs
Picture this: it's a Tuesday morning at your dealership, and a customer rolls in with a 1967 Chevrolet Corvette Stingray. Clean title, original engine, sits in ...
How Top-Performing Dealers Handle a Motorcycle Department Inside an Auto Dealership
The Motorcycle Department That Doesn't Sink Your Metrics The first Harley-Davidson dealership opened in Milwaukee in 1903, the same year the Ford Motor Company...